Privacy Policy
Cookies
The Cybercandy website uses “cookies” which enable's you to use the shopping cart, these “cookies” also allow us to monitor the traffic on the site so we can identify popular products or pages, buying trends and shopping cart drop out rates; all of which helps up make Cybercandy better for you, the customer.
It is possible to disable the use of “cookies” in your browser but by doing so you will be unable to buy any products from the Cybercandy website as “cookies” are an essential tool required to make the site work.
The cookies used on the Cybercandy website have been categorised based on the guidelines found in the ICC UK Cookie guide.
Cybercandy use the following categories on our website.
Category 1 - Strictly Necessary Cookies
These “cookies” are essential to enable you to browse the Cybercandy website. Without these “cookies” you will be unable to add any products to the shopping basket, be returned to the last page you viewed after entering the checkout, use the back button in the browser or view “Recently Viewed Products”.
Category 2 - Performance Cookies
These “cookies” collect anonymous information about how you use the Cybercandy website. We use this data to optimise the Cybercandy website and make it easier for you to use. We can track the drop out rates in the checkout which allows us to identify any problems which will stop you from placing an order.
Category 3 - Functionality Cookies
These “cookies” allow the Cybercandy website to remember the choices you make while browsing or when you click the “Remember Me ” option on the checkout.
New European Union regulations mean we now have to ask explicitly for your permission to store your details in a cookie or use it for tracking purposes while you view the Cybercandy website.
If you do not agree to your details being stored in a cookie you must leave the Cybercandy website immediately.
If you continue without changing your settings, we'll assume that you are happy for your details to be stored in a cookie.
Other Information
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
- your name
- address
- phone number
- email address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should email us.
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